Welcome to Willows at the University

Julian

Stars: 5

Mae went the extra mile to help resolve a package issue for me. Made some calls for me to help me receive a package and she didn’t have to do that so I’m thankful

Jul 01, 2025

Arielle Brianna

Stars: 5

Me and roommate went to tour at the willows at university and Sheldon provided us with exceptional customer service!!!! When we arrived he was taking a call on the phone, yet very attentive! He waved and acknowledged us making us feel welcomed! While we toured he was very in depth with everything and very accommodating! He provided us with all the information we needed and answered any questions we had. All of the staff was very friendly which you don’t see a lot these days. His attitude and energy was amazing and the tour was lovely! 10/10 highly recommend!

Jun 26, 2025

Waleska Mendoza

Stars: 5

After looking at so many places to move to, this by far was the best place from beginning to end. My tour with Sheldon was amazing. His attitude and professionalism was Top Tier!!!!By far my favorite tour ever!!!! The place was clean and smelled great. I am now going to be a new resident as of June 15th, because of how amazing everything went. I also cannot forget about Angel, who made the entire process of the paperwork and application smooth. This staff is by far the best I have ever encountered.

Jun 04, 2025

Marlena Brooks

Stars: 5

I popped in on a Saturday afternoon. I visited a complex nearby & thought, let me take a look at these as well. I'm sooo glad I did, Sheldon was awesome! You're in my top 3 list of favorite tours. The facility is very nice, smells great & Sheldon is EXTREMELY knowledgeable, personable, he's a GEM & made it a memorable experience.

May 19, 2025

Haleigh Munao

Stars: 5

Angel is amazing she has the best customer service! She toured me around the property and best tour I've had yet!

Apr 15, 2025

Haleigh Munao

Stars: 5

Angel is the best when I came in she took care of me to the fullest and had the best attitude and went over and beyond! Can’t wait until my future stay at this property!

Apr 15, 2025

rainwitdasauce

Stars: 5

This apartment complex is so nice everyone here is really nice my tour guide was such a great help

Apr 14, 2025

Kendrick Simpson

Stars: 5

As soon as me and my wife walked in and talk to the man Phillip, we knew that we were in good hands. Phillip showed us everything they had to offer and explained everything very well and also was very energetic and passionate about everything .Once we got to the apartment tour, he sold that place making sure to point out every detail like someone that actually care and loves what he. Even though we didn’t have an appointment he squeezed us in and was happy about showing us. Made us feel right at home. 5 stars for the man Phillip doesn’t even justify how he took care of us.

Apr 09, 2025

Q Bishop

Stars: 5

Tour was a great experience. Phillip was an amazing bubbly leasing agent who explained everything and answered all of my questions!

Apr 08, 2025

skye jan

Stars: 5

Loved the tour Phillip’s energy was amazing & He was very helpful

Apr 08, 2025

Arnetus Young

Stars: 5

Ms. April was Very professional and understanding. She did not hesitate to correct the issue I faced. I would highly recommend her because she listens to the resident and makes one feel important. Thank you for your service Ms. Angel. Arnetus 4/7/25

Apr 07, 2025

Asha Thompson

Stars: 5

From the time me and my fiancé walked in we knew we was HOME! Angel was very welcoming and knowledgeable of the available units. We were able to tour immediately and was ESTATIC with our view and space!

Mar 21, 2025

Yosary P

Stars: 5

Lovely complex amazing people working there especially Franchesca she helped me out so much and answered all of my questions.

Mar 07, 2025

yemely perez

Stars: 5

I want to thank Francheka she helped me out with so much information. Answered all the questions i had Was super lovely during the apartment tours. Wish all properties had someone this sweet and helpful.

Mar 07, 2025

KUWI TV

Stars: 5

Is this a income based apartment?

Jan 31, 2025

Kayla Jackson

Stars: 5

The property was great but I specifically want to acknowledge the manager Angel. Coming from out of state I was a bit hesitant going into the tour but Angel was excellent with making sure she heard all of my concerns and was comfortable every step of the way. She was very polite, kind, and welcoming from the minute I met her. While I was still deciding on a few different areas, her ability to be personable and professional definitely sets this property apart from the others. I sincerely hope that her hard work is recognized and rewarded!!

Jan 21, 2025

NaShae Cooper

Stars: 5

This review is SPECIFICALLY for Tara. My initial move in was a few years ago and it went smoothly. I traveled across country and moved in on the day I was supposed to! Management changed a few times over the years which is expected, but ever since Tara joined the team… I have zero problems because she handles them in a timely manner. I had water damage in my unit that caused me to have to transfer and Tara was the only one to help me the entire way. She had my back with everything which allowed me to have a very easy transition to the new apartment. If I ever go into the office for anything, I’m looking for Tara! If she’s not there, well i’m not either lol! I come back another day. If you choose to move here or even VIEW an apartment, PLEASE work with Tara! You will not regret it.

Jan 17, 2025

Jahnai

Stars: 5

Such a wonderful place. I always work with Tara. She always so helpful and goes above and beyond! I give this place a 10/10

Jan 11, 2025

Nita

Stars: 4.5

Thanking Dion for his immediate attention to my electric stove needs. Great response.

Jan 08, 2025

Melanie Savage

Stars: 5

I had the most beautiful experience touring with Tahisha today. After my divorce and relocating back to Charlotte, I was afraid to do an apartment til this wonderful young lady made me feel safe. The property is absolutely gorgeous and very well kept, so with that, I know management is on top of the grounds. I'm looking at the 3 bedroom unit, so here goes to New beginnings.

Sep 16, 2024

Dennissha Henderson

Stars: 5

Tahisha is a very professional person she works with u she answered all my questions and concerns whatever I need done in my apartment she makes sure it's done the property here is very nice and I love everything about it thanks so much for all u do I appreciate u 😊

Aug 31, 2024

Jamel Smith

Stars: 5

Tara has been exceptional from the detailed tour to the swift move in. I am more than grateful to have had the opportunity to go through this with her as me and my family relocate back to CLT. Thank you again Tara

Jul 08, 2024

Shaniqua Williams

Stars: 5

Five stars for Ms. Tara alone!!! Very welcoming warm and informative! She sold the experience and the Willows are on the list of prospective places! Thanks for being so amazing!

Jul 02, 2024

Taylor Parker

Stars: 5

I toured this property with Tara Morrison (leasing agent) a while ago. She was very informal and answered every question I had. The apartment complex was very clean. I drove by while the leasing office was closed one evening and I am impressed. I viewed a two bedroom apartment and it was spacious with stainless steel appliances. I loved the energy from Tara and how beautiful the apartment complex is. Thank you for an awesome experience.

May 25, 2024

Geronimo Cmpd

Stars: 5

Jie Johnson from maintenance is outstanding professional and fast my disposal been leaking for awhile he came right in identified the problem and got me a new disposal right away.

Mar 05, 2024

Jyren Alves

Stars: 5

Stopped in pretty unexpectedly but Latoya still was polite and gave us a tour when we wanted it. I appreciate her transparency and efficiency and it was a pleasure to speak with her. The apartment was nice as well.

Apr 21, 2023

Kishawna Gary

Stars: 5

I would like to thank Jill for her kindness and professionalism. I was very impressed with how she handled business. I transfer to Willow’s from a sister property, to say the least the previous property did not take me nor my concerns into consideration. Jill was able to address my concerns with the previous property and smoothly transition me into my new apartment. I’ve been living at Willow at the University for about 3 months and I continue to love it. The staff are friendly and helpful. Anytime I have submitted a maintenance request I have received a prompt response. The timely and friendly response to all concerns was a pleasure to have and I honestly couldn't have had a better living experience. It is with pleasure and confidence that I recommend this property. Thank you again!

Jan 26, 2023

Robert Lentz

Stars: 5

There have been a lot of changes in the office. While they are still working on some things, there have been many improvements I can see. Complex is cleaner and my last repair was done the same day. I went to the gym for the first time in a long time (I know, shame on me) but the one machine that was broken is fixed and it was nice and clean. I was planning on moving when my lease ended, but I will now plan on staying. I can tell they are trying to get this place nice again. The new manager is nice, and she was very helpful when I met her and had questions. All good vibes.

Nov 10, 2022

Jermeshia Austin

Stars: 5

I just moved into this property and my experience has been remarkable thus far! Jeff was and has been nothing short of amazing throughout my entire move in process as well as whenever I have any random inquiries regarding my unit. The property is clean and well kept and my unit was spotless on my move in day. It’s so quiet and peaceful in the neighborhood as well. 10 out of 10. I would definitely recommend this neighborhood to anyone apartment hunting in the area! Thank you guys!

Jul 09, 2022

Elana Western

Stars: 5

Jeff is awesome totally understanding, communicates very well! Leasing staff is very helpful. Neighborhood gated community an is clean and quiet. I would definitely recommend moving here.

Jun 08, 2022

fAaBAnt “fAaBAnt.”

Stars: 5

Kaia Kimbrough was amazing with her services provided to me :)

Jun 04, 2022

Brandi Martins

Stars: 5

This property is amazing, as well as the staff and property manager Jeff. The office staff is always so informative and available when you need them. Not only are they always there for you but they have a lot of respect for their tenants, allowing us to have great relationships with them. Jeff has been more than amazing, he is always going above and beyond to help me out and it truly means a lot. Office staff is a 10/10, I definitely recommend!

May 18, 2022

Elana

Stars: 4

Nice quiet community, clean, very understanding an responsive staff.

May 17, 2022

Cheryl Santilli

Stars: 5

A nice quiet community. Everyone is friendly but not intrusive. Jeff, the new property manager has been fantastic since his arrival. He always is ready to answer my questions, solve problems and checks back to make sure everything is all set. Jeff is one of the reasons my family enjoy the Willows at the University.

May 16, 2022

Tanner

Stars: 5

Great place. Great staff.

Apr 11, 2022

Forrest

Stars: 5

I am a former resident of the willows, I walked in to get information showing my prior stay at the willows. Hannah helped me with no questions asked, as if I was a current resident there. Hands down world class service.

Mar 09, 2022

Mabel Tapia

Stars: 5

I had some technical difficulties with a package I ordered. On FedEx’s end it was saying delivered as well as the website from which I ordered the items. No one knew where my package was and Hannah was amazing in helping find my package during my frustration. She was great! 5/5 stars recommend! ⭐️

Feb 11, 2022

Corey Gambirazio

Stars: 5

I recently had a package delivered here and couldn’t find it. The assistant manager Hannah was so helpful. She personally looked through packages and walked around helping me find it. 10 out of 10 customer service!! Thank you so much!

Feb 11, 2022

Aijah Dawson

Stars: 5

I have been living here for a year now and the experience has been good! Before management took over their had been slight issues with noise and not holding accountability. But Hannah Watson with new management has been AMAZING. I believe she is the property manager because no one is there with her and she’s my main source of communication and empathizes with her residents! Upkeep is great and she treats us like a family! Thanks Hannah for all you do!

Jan 11, 2022

Rowan

Stars: 5

Hannah has been such a great improvement to the facility. With her being so informative and friendly I feel confident that any challenges I face will be resolved quick fast and in a hurry!

Jan 11, 2022

Monica Ramirez

Stars: 5

Nov 07, 2021

Miles Davis

Stars: 5

These apartments are great on the inside. Beautiful stainless steel fridge and oven. A cool kitchen island and the apartment is spacious. The neighborhood is decent, people tend to stay to themselves. The only downside is that walking up the staircase is DISGUSTING! No exaggeration there are literally HUNDREDS of spider webs, spiders, and spider nest all over the place. It makes my skin crawl. Hopefully they can clean the breeze way out and I can update my review to 5 stars. Update: They fixed this issue within a week, so I wanna update my review from 3 to 5 stars.

Nov 01, 2021

Kayla Griffin

Stars: 5

I’ve been living in the willows since they were originally built, I’ve moved within the complex 3 times. I do this because I love it here. The original staff when I first moved in was absolutely lovely and the new staff since then is just as lovely. I’m renewing my lease again making this my fourth term here, and I don’t see myself leaving the willows until I decide to leave university area.

May 15, 2021

India Fitzgerald

Stars: 5

I couldn’t be more pleased with my overall experience of being here! Although it’s been a very short time, I’ve come to find out that the staff is wonderful! Jody has been such a big help right from the very start ! I don’t know what we’d do without her willingness to always make sure we’re taking care of or have any questions! You don’t get that kind of customer service too often! She saw that maintenance came right away, it wasn’t an emergency but I love the fact that Darwin was very responsive! Although we missed him, he was kind enough to leave a note letting us know he was there and attended to our needs. We were overall satisfied with everything since our move in here! I hope it remains this way!

Dec 11, 2020

TIM MINTER

Stars: 5

Nov 30, 2020

Amy Terry

Stars: 5

Nov 17, 2020

[rawr] ocasano1

Stars: 5

Great place and Awesome people all the tome. Jody is Fabulous

Nov 14, 2020

karen mcleod

Stars: 5

My experience at the Willows has been positive. I would like to add that maintenance service is excellent. I had two issues back to back that were handled promptly by Darwin Carrara. He was efficient and professional.

Nov 14, 2020

Lamar Raynard

Stars: 5

Nov 13, 2020

Sam

Stars: 5

Nov 11, 2020

Angie Mooney

Stars: 5

Nov 06, 2020

Cameron Mattison

Stars: 5

(Translated by Google) Darwin Carranza (Original) Darwin Carranza

Nov 06, 2020

Cameron Mattison

Stars: 5

Darwin Carranza

Nov 06, 2020

Maurice Rushing

Stars: 5

Jody was amazing moving can definitely be a hassle but she made everything so easy. She was very prompt with her communication and was always welcoming.

Nov 06, 2020

Gary Murphy

Stars: 5

I'm a driver with a supply company and deliver to the great maintenance team, several times a week. These guys are always friendly, courteous, professional and ready to help. As I am on somewhat of a time crunch, These guys make it super easy to deliver to them! They trust me as their delivery driver and in turn. I do whatever I can for them. The property always looks great and with a team like this. It shows!

Nov 05, 2020

Tonisha Purcell

Stars: 5

I am completely satisfied with my new home at Willows at the University! Jody Bland was my leasing consultant and made this process so easy. She was very careful to explain the specials that were running during the time and the rebates and a month free of rent were an added bonus. Since I’ve moved in, she has called to check on me twice and always ensures me that if I need anything she is available to assist! The move-in process was simple and the complex is so clean and complete with state of the art amenities. There is adequate parking and lighting throughout the community and it seems to be an overall quiet area to live. Today marks one week that I’ve been moved in, but I couldn’t see myself living anywhere else. I highly recommend Jody and the Willows without reservation.

Nov 05, 2020

Torrey Love

Stars: 5

My stay so far at this location has been phenomenal, the setup, appliances, and staff are great. Angie always makes sure I’m a priority when I visit the leasing office with any questions. I can trust her to handle every situation that I inform her about. Whether it’s a simple question or something that has me a little stressed. Even when it’s obvious Angie is busy with other residents, I never feel as if she’s being dismissive about my concerns. Jody was great also on my last visit.

Nov 04, 2020

Warren Langdon

Stars: 5

I love being a part of the University Willows community! Angie (Poage) always takes care of me and makes sure I have the info I need when visiting the office for help. Service that is kind and always served with a smile! Thanks for making my experience memorable Angie!

Nov 03, 2020

Anna Blount

Stars: 5

Darwin Carranza helped me so much today! He was quick and polite and I couldn’t be more thankful to have a stress free experience in the middle of everything going on right now!

Nov 03, 2020

Alyzah Sibayan

Stars: 5

Living at The Willows has been an amazing experience. The community is clean and the people are friendly. The staff at the leasing office are so kind and professional. Angie and Dale are so helpful and will be there to provide a solution for whatever problem may arise. This community is also VERY dog friendly so my pup loves living here and meeting new friends too!

Nov 03, 2020

kemett timms

Stars: 5

One of the best apartments I have lived in. Staff is awesome and Jason does a great job at maintaining the property.

Nov 02, 2020

Bessy Molina

Stars: 5

from the first time I called to ask for more details about the property I felt welcomed by Angie's charisma, she encouraged me to schedule a tour. upon arrival I was kindly welcomed by Alexandra the property manager I must say that I was impressed by her professionalism and knowledge, right after I met Dale and Darwin the maintenance guys that were working hard keeping the property safe and clean. they showed the amenities and the apartment I was delighted with the high walls, open spaces, the big bathrooms is a must to me, the neutral colors, the lighting, the modernity that it offers, I just loving it here!!

Nov 02, 2020

Daniele Perkins

Stars: 5

My name is Daniele Perkins and I love Willows! I have been living here for a little over 2 years and even with new management and maintenance I have no complaints with staff. I had a mishap a week ago and Dale, the maintenance guy came in and did an amazing job, he made me feel so much better and secure and I can not thank him enough. Dale, thank you, thank you, thank you!! Dale is the man!! I will be leaving in December but I will miss the staff here very much!

Nov 01, 2020

Langston J.

Stars: 4

Oct 31, 2020

Langston J.

Stars: 4

Lived Here For Three Years, While I Was In Charlotte, NC (University Area). The Front House Staff is Very Personable and Hospitable. Nice Club House Facility: Pool House, Exercise Room, Game Room, Computer Lab, Theater Room and Lounge Area For Small Venues / Events. The Community / Apartment is Gates with a Code, And or Key Fob Access. Neighborhood is Quiet and Nice With a Few Dog Park Stations / Areas. There is a Suburban Neighborhood Behind Where I was Staying Which is Nice and Quiet as Well. Across the Street is a Wal-Mart, CVS, Movie Theater, (2) Gas Stations & Shopping Area. PNC Arena is Up the Street From This Apartment Complex, That Is the Only Con Due to the Traffic and Loud Concert Noise. Beside That, Its Close to Concord Mills Mall and I-85 / I-440 Beltway to (I-77) Bound Easy Travel Convenience

Oct 31, 2020

Claire Devereaux

Stars: 5

Oct 31, 2020

J. NATION

Stars: 5

Oct 30, 2020

ericka solis

Stars: 5

Oct 30, 2020

Catherine Gaffney

Stars: 5

Oct 30, 2020

Jennifer Otto

Stars: 5

This is a great community to be a part of. I like the fact that I don't see trash or dog poop thanks to Jason the grounds keeper. The staff in the office are always professional and they all work with a sense of urgency. I'd recommend the Willows at the university to anyone.

Oct 30, 2020

Chase Earnhardt

Stars: 5

Oct 30, 2020

YewYew

Stars: 5

Oct 30, 2020

James Walker

Stars: 5

Angie and Jodi were both so helpful throughout the whole process of our move in. The application and move-in process was so easy and quick with the help of those two! Definitely recommend asking for them.

Oct 30, 2020

Litzy Joffre

Stars: 5

Angie P. was so helpful during my application process! I love living here. Great maintenance and cleanliness. Feels safe

Oct 30, 2020

Chris Gothie

Stars: 5

Darwin was quick and fixed the issue.

Oct 29, 2020

Marquitta Howard

Stars: 5

I just moved here in August and I absolutely love it here! The staff in the office is extremely helpful. I’ve been working with Angie most of the time and she is amazing! She fixes any issues I have immediately. She is very responsive to emails and she is very kind and understanding. The maintenance staff is very responsive! Darwin Carranza has been helping fix any issues I might have in the apartment. He is quick and super friendly! This is my first time living on my own and I am so happy I chose this place!

Oct 28, 2020

Quitta

Stars: 5

I just moved here in August and I absolutely love it here! The staff in the office is extremely helpful. I’ve been working with Angie most of the time and she is amazing! She fixes any issues I have immediately. She is very responsive to emails and she is very kind and understanding. The maintenance staff is very responsive! Darwin Carranza has been helping fix any issues I might have in the apartment. He is quick and super friendly! This is my first time living on my own and I am so happy I chose this place!

Oct 28, 2020

Kiarra Tobe

Stars: 5

I’ve spent the last two years at the Willows at The University and cannot say enough great things about this place. Great amenities and staff, this past year Angie and Alexandra has been supportive and answered any questions I had in a timely matter. You ladies rock!

Oct 28, 2020

Davis Jones

Stars: 5

Darwin Carranza is a great worker and super friendly!

Oct 27, 2020

Antonio Valdez

Stars: 5

Oct 27, 2020

Barry Alston

Stars: 5

Stayed here for 2 years and it was a great experience. Angie and the rest of the front office staff is very friendly and helpful. Highly recommend!!

Oct 27, 2020

Sergio Castaneda

Stars: 5

Oct 26, 2020

Chef Micheal Taylor

Stars: 5

Willows has been a wonderful experience for me I’ve stayed there for 2 years. Nice property. Assistant manager Angie has really amazing customer service. She’s very quick to respond if you any information Very helpful! She also Very supportive I own a catering business. Angie would always ask me what I am cooking today! Lol

Oct 26, 2020

Layla Cooper

Stars: 5

Darwin Carranza the maintenance man is always a pleasure and helps me with whatever I need in my apartment. He always makes sure the job is done right and follows up and greets me whenever I see him in the neighborhood. I truly am grateful to have such a good & professional maintenance man. Thank you for everything Darwin!

Oct 26, 2020

Jae dene'

Stars: 5

I have no complaints.

Oct 23, 2020

Tison Thombs

Stars: 5

Oct 23, 2020

Danielle

Stars: 5

Angie Poage is absolutely amazing! She was extremely helpful prior to me being approved and has continued to answer any questions I’ve had to ensure I’m as informed and comfortable as possible! I’ve been at Willows for a couple of months and she is always my go-to when I have any questions or concerns! Definitely ask for her if you’re interested about the complex!

Oct 22, 2020

Keene Massey

Stars: 5

Oct 22, 2020

shay 1

Stars: 4

Haven’t been here long but so far the staff has been nice and very accommodating. Jody helped from start to finish and has been a pleasure to work with.

Oct 21, 2020

Shayla Brown

Stars: 4

Haven’t been here long but so far the staff has been nice and very accommodating. Jody helped from start to finish and has been a pleasure to work with.

Oct 21, 2020

Whatever Rows Your Boat

Stars: 5

Angie is the GOAT!!! Her vast knowledge of the application process made for an exceedingly comforting experience. Every interaction was pleasant and swift. I actually called her manager and demanded Angie should get a five dollar raise for mastering her craft. There are few assistant community managers in the world that could compete with such talent!

Oct 21, 2020

Tramaine J. Caldwell

Stars: 5

Willows at The University Apartments staff is very friendly, precise and informative. Angie have went to good measures to make sure my experience was a great one. I like her professional attitude, empathy, and her "Don't Quit" attitude to satisfy. Thank you so much Angie.

Oct 21, 2020

ebony williams

Stars: 5

My name is Alia Dixon and when I tell you I had THE BEST EXPERIENCE here. The application process was a breeze and the staff was wonderful. The entire time I dealt with Jody B. she was simply amazing. Very informative and professional. She communicated with me throughout the entire process. I'm sure all the staff is amazing but Jody is a Gem and she rocks.

Oct 20, 2020

Madison Cox

Stars: 5

I have had a perfect experience here at Willows! Angie in the office gave me a tour, and then gave me all the information I needed if I wanted to sign a lease in the future. When I decided I wanted to sign, she was very helpful through the process, and always responded to emails very quickly. All of the staff is great, and they do a great job of keeping the grounds well kept!

Oct 20, 2020

Jorsha E

Stars: 5

This rating is solely for the grounds keeper Jason. The outside looks amazing and thanks for picking up after the dog owners who refuse to do so. With Jason I feel more comfortable knowing that my dog will not get sick from other dog feces.

Oct 20, 2020

Mirium Fennell

Stars: 5

Angie Poage was great. I moved in quickly with no problems and still none so far.

Oct 20, 2020

Ali Cuadra

Stars: 5

The staff at this apartment complex know exactly how to serve its residents or future residents well. Alexandra property manager is always willing to help and provide comfort and convenience to the resident. In addition, they have a maintenance team that provide excellent service led by Dale (Maintenance Supervisor). On the other hand, the location of the Property and its cleanliness are two additional positive factors that incline the preference for Willows at University.

Oct 19, 2020

Curls Timmons

Stars: 5

Willows at the university is definitely a place i’d recommend to anyone. Neighbors are friendly, area is always kept clean. The office staff is awesome. Jody who is always so welcoming, puts 110% by making her guest feel at home . Thank you v much (:

Oct 19, 2020

Paige Schmelzer

Stars: 5

Angie Poage is an absolute gem - so helpful and made us feel right at home at Willows!

Oct 18, 2020

Shaun Scarlette

Stars: 5

I visited Willows at the University and Angie was very helpful with giving me a tour and answering all of my questions!

Oct 17, 2020

Victoria Muniz

Stars: 5

Angie Poage is the best leasing agent at The Willows. She is so kind and always goes above and beyond to help anyone in The Willows community. She helped guide us through the process as Covid had just started and it was hard to process anything and how we were going to move. She was also so kind as to give us a virtual tour and to answer all the questions we had. Granted we were only moving 2 hours from home she definitely helped us find our new home. She is definitely the best and if you have any questions you should ask for Angie.

Oct 17, 2020

Patrick Keita

Stars: 5

I had issues with my smoke detectors, shower heads and garbage disposal, so I put in a work order. Maintenance was very responsive. Dale came and fixed everything the same day, and he did a great job.

Oct 15, 2020

Shavonn delraee

Stars: 5

I love this community so much, it’s very peaceful and up to date. Ms. Jody and Ms. Angie are the best everrrrrr ! They’ve been helping me with my journey here so I definitely recommend leading through them. I promise they won’t disappoint you!!

Oct 14, 2020

Juan Galvan

Stars: 5

Great place! Angie and the rest of the staff are always there to help you out when needed.👍👍

Oct 14, 2020

Brielle Favor

Stars: 5

I was a little skeptical moving here, but I really enjoy it so far it’s not too bad! I’ve only been living here a month and half. My experience has been amazing with the assistant manager Angie Poage always willing to assist me with my technology. I’m not a wiz when it comes to technology, but she helped me set everything up in my apartment. She has even went out and beyond after hours to come to my place when I first moved in to set everything up in my home. I work from home so it’s important for me to be able to connect with my clients. She even took a risk with my dog he isn’t the nicest or most friendly dog but she came right in to make sure I was all setup! That’s what I call labor of love for your job! When ever I have a package she goes out of her way to notify me that it’s there because I’ve had issues with the hub not sending me notifications. She is truly the nicest person I’ve met she has made me feel completely comfortable here.

Oct 14, 2020

Jamie Pettus

Stars: 5

The Willows at university is a beautiful community, with lots of updates and amenities. It’s a safe place for anyone and the neighbors are always friendly. The office staff is awesome! I tip my hat to Alexandra, Angie, and Jody, they always have a smiling face when you walk in and are willing to do whatever possible to make your situation better!

Oct 14, 2020

Noelle Cheatam

Stars: 5

Angie is wonderful! She’s patient and is always available when I need something fixed. She answers all of my questions thoroughly . She’s delightful !

Oct 14, 2020

Ceil Frazier

Stars: 5

This is a lovely place - amenities are nice and the apartments are large and everything is new. All the appliances are top notch. And the people are nice to!

Aug 05, 2019

jermonteh

Stars: 5

I don’t know where to start! I mean Rachel and Julie and the property manager were all amazing from start to finish. Despite the dishwasher being too big, I really love the entire apartment. It’s really a dream come true. But Rachel was really a huge part of why I love this community !

Jul 30, 2019

Tyann Pena

Stars: 5

This place is amazing the amenities and apartments are absolutely gorgeous. The staff is friendly and helpful great place to live and raise your family. Rachel and Anne are the best ❤️

Jul 14, 2019

Anna Rush

Stars: 5

I have been at this location almost a year now. I love the office staff. They are very quick to respond to issues and extremely friendly. Whether they are checking on you to make sure issues have been resolved or coming to sit and talk with you by the pool. By far the most pleasant staff I’ve encountered in a while. I definitely utilize the amenities, the gym and theater. Haven’t had a chance to use the business center but it’s nice to know it’s their for our convenience. Only thing they are missing is a play ground for the kids (hint hint to management lol) but they are furry friend friendly. No new complex is without issues but they are going above and beyond to make sure they get all the kinks out and make it a pleasantness experience for all the residents here.

Jun 28, 2019

Jacqueline Hine

Stars: 5

The people in the office are the most amazing and helpful people. Rachel helped me with my lease and everything and was so wonderful and patient. My two roommates and I had very different schedules so she pretty much had to go through everything 3 times and was to amazing with everything.

Jun 27, 2019

Tyler

Stars: 5

Moved into my apartment brand new in April and have been loving it. My building was pretty empty when I moved it and since then it’s filling up but it’s been so quit I haven’t had any issues at all. The staff is super friendly and makes sure you are taken care of I would recommend this apartment complex to others. I love the floors and kitchen of the apartment and it’s pretty affordable so far for Charlotte area.

Jun 24, 2019

Joseph

Stars: 5

I lived here for the past year and have loved the community and apartment. Definitely one of the nicest in town. The staff is amazing, both Rachel Gibson and Anni are great and have assisted me so much. I am relocating to California, but if I were not moving I would definitely resign the lease. You won't regret moving here!

Jun 21, 2019

Jason Everett

Stars: 5

Alexandra, Dale and the entire staff has made this a wonderful place to live. I've seen a lot of places in the university area and I'm excited about staying here for the second year. The plus is it comes with top of the line appliances including washers and dryers and the amenities are beautiful. So many options for beautiful views from your balcony if that's what you want.

Jun 18, 2019

Teresa white

Stars: 5

Very friendly professional staff , quiet community . Family oriented community as well

Jun 13, 2019

Renee

Stars: 5

My daughter and I toured the property last weekend and had the pleasure of having Rachel Gibson to assist us. She was very professional, personable and genuine. I could tell she truly loves what she does and it shows when she talks about Willows. She exemplifies great customer service, a trait that is rare today. Thank you Rachel, we will definitely be in touch.

Apr 12, 2019

Leslie McDonald

Stars: 5

I absolutely love living at this location. Customer service is great, maintenance is efficient & quick, and overall a lovely place to live.

Apr 06, 2019

St-Louis Vidore

Stars: 5

Wonderful place!! Very nice place to live ;it’s clean and quiet!! Wonderful place, a lot of amenities, the pool is nice, beautiful interiors with shiny new appliances and amazing staff! Great job guys!!

Mar 06, 2019

Derrick Douglas

Stars: 4

Beautiful community! Rachel was awesome during my tour of the property. She was knowledgeable, attentive, and professional. Although I initially had some concerns about the location because of the neighboring property (Arwen Vista), I left with a chance of heart! I am definitely considering making this community my new home.

Feb 24, 2019

Jordan

Stars: 5

Excellent experience thus far. I am 9 months into my lease and have to thing but great things to say about this community. Clean, safe, well kept and the amenities are great. The office and maintence staff are polite and have been more than helpful when in need. I highly recommend this community for anyone looking in the university area.

Feb 23, 2019

Michelle Mackey

Stars: 5

Dec 14, 2018

Katie Bryson

Stars: 5

The Willows have been such an AWESOME place to live at. The office staff is great, the area is quiet and safe and the apartments are beautiful. I highly recommend Willows at the University!

Nov 28, 2018

Nick Autry

Stars: 5

Willows at the University is the best community in University. The apartments are brand new and the office staff is great. Anni and Rachel have been really helpful and the maintenance team responds super fast. 5 stars!

Nov 05, 2018

Jaetarius Smith

Stars: 5

Willows is modern, conveniently located, and clean! The staff is so helpful and consistent with keeping residents up-to-date.

Sep 12, 2018

Lexi Griffin

Stars: 5

Brittany was so pleasant to work with and made the move in process super easy! It was such a relief coming from an apartment complex that didn’t value their residents to one that did

Aug 29, 2018

nathaniel koopman

Stars: 5

Recently moved in and I love the place!!!! Beautiful apartment, quiet neighborhood, amazing management team. Any issues that arise are fixed promptly and everyone is great!

Aug 23, 2018

Lena Rushing

Stars: 5

Wonderful place, a lot of amenities, the pool is nice, beautiful interiors with shiny new appliances and amazing staff! We had a few complications with the application process but Rachel was very helpful and worked with us and we're so happy to be here. Much better than student housing and tiny dorms.

Aug 20, 2018

Haley Delgado

Stars: 5

I love my new home. Excellent location, well built and maintained with an incredible office staff! The assistant manager Brittany is always extremely kind and and helpful. It’s a short drive from anything you want or need in the Charlotte area. It’s great to say I’m the first to live in my popcorn-ceiling free apartment!

Aug 04, 2018

Dee C

Stars: 5

My family and I moved in 2 months ago and so far we are in love with our apartment. The staff is very friendly and when we had a little miscommunication at the beginning they quickly resolved the issue and took care of us. The amenities are great and the location is good. We have a lot of construction going on which can be annoying but it's expected because they are still building. I hope it remains safe snd quiet once more people move in. Deedra C.

Aug 04, 2018

Kassidy Stanford

Stars: 5

We just moved in a week ago and our experience here so far has been amazing. Rachel Gibson, our leasing consultant, went above and beyond to make us feel comfortable and provided us with the easiest leasing process ever! The inside of the apartments are gorgeous. I put in a maintenance request to fix our lock and it was fixed the next day! I love everything about this community so far.

Aug 03, 2018

Dee Dee Richardson

Stars: 5

Great Customer Service and I love my space. My apartment may be the BEST out of my living experiences. To be able to say I'm the VERY FIRST PERSON TO LIVE IN MY APARTMENT, WOW. I'm speechless. GOD IS GOOD when HE guided me to this property. I've read a lot of reviews from other residents and just can't believe what I'm reading. Rachel Gibson/ other staff has been AWESOME since I moved here and has made my experience the BEST with apartment living. I've had a few personal issues and they worked with me to take the stress off and told me it was going to be alright. And it has, thank you!

Jul 13, 2018

Leena Arora

Stars: 5

Jul 03, 2018

Shanyce Sanders

Stars: 5

These apartments are BEAUTIFUL and the staff is so friendly! I just got back from a group tour and even though one of the individuals in the tour was rude, Rachel was professional and handled it well! This individual bombarded Rachel with questions and tried to dominate the tour, which created a negative and awkward situation. Besides the weird tour, I instantly fell in love with these apartments and I can not wait to move in!

Jun 16, 2018

السالمي السالمي

Stars: 5

The best staff ever they are nice and sweet. Five stars is not even enough for them. Great place with great amenities.

Jun 14, 2018

Davone Harrison

Stars: 5

What a great place to call home ! In addition to having a beautiful place to call home and the various amenities offered, the community team is stellar which goes a long way! The team at Willows at the University, Rachel, Brittany, and Anni are the most courteous and professional ever. Their communication via email, phone and in person was very knowledgeable and compassionate. They have great knowledge of what they are doing and are speedy with service. Best guest service around! Can't say enough good things about the team here. I am glad to be a resident. Thanks guys!!!

Jun 12, 2018

Amit Arora (Danny)

Stars: 5

Great place to live & call home! Good community. Whole staff is very nice & helpful which includes Annie(Manager), Brittnay, Rachel, Mike & Jerry.

May 23, 2018

Xabiel Garcia (supabadx89)

Stars: 5

I got candy in the bag love this place

May 18, 2018

Monta' Cunningham

Stars: 5

The move in process here was great! I moved in recently and Rachel was helpful and very nice! The amenities are nice and updated and the apartment itself has nice new stainless steel appliances.

May 16, 2018

Karthick K

Stars: 5

Awesome apartment with great amenities:)

May 02, 2018